Sometimes during the course of one on one coaching, it becomes evident that others on the management team or the management team as a whole could benefit from coaching in order to improve overall team performance. In that case we work with other individuals on the team in a confidential manner to help them achieve peak performance and/or work on specific issues. This approach gets the whole team to apply our unique approach.
We would set up regular meetings, frequently on a weekly basis that could be conducted in person on via telephone. The first session will take place, preferably in person, in his/her office or another designated quiet location. In that session we will establish goals, issues, desired outcomes, assessments required, and measurements for success. Goals can be set in any area of performance or achievement. What is important is that the coaching relationship is targeted to meet the needs of the executive within the context of the team goals. On an ongoing basis we would revisit the goals to assess progress and make changes as needed. We work with an executive ideally for a minimum number of weekly sessions depending on the need. The coaching conversation usually lasts about an hour but there is no issue running over as long as it’s of value to the client. Following the session we will email the executive notes giving an overview of what was discussed, what was agreed, actions, next steps and any other pertinent information such as reading material or exercises.
The subject matter is entirely up to the executive. With multiple coaching relationships in the same organization, the leader will help set the stage to deal with themes that may be common to all be it interrelationships, delegation, time management, strategic alignment and the like. We frequently see topics change as conditions change and as the executive progresses week to week as the organization gains proficiency in key areas.